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Reputation Management

Reviews are the first thing new customers read — and most businesses ignore them. We monitor every review, draft responses that protect your reputation, and help you generate more 5-star ratings consistently.

$249/mo

What's included every month

  • Weekly monitoring across Google, Facebook, and Yelp
  • Response drafts for every new review (positive and negative) sent to your approval queue
  • Review request system setup — automated or manual, your choice
  • Monthly reputation report: star rating trend, total review count, sentiment summary

How it works

  1. 1

    We connect your review platforms

    We link your Google Business Profile, Facebook page, and Yelp listing to our monitoring system. Takes one setup session.

  2. 2

    Every review triggers a draft response

    Within 24 hours of a new review, we draft a response — professional, on-brand, and specific to what the reviewer said.

  3. 3

    You approve before we post

    Each response goes to your dashboard for a quick review. You approve, edit, or skip — we never post without your go-ahead.

  4. 4

    Review requests go out automatically

    After a job is complete or a sale is made, we send a review request to your customer via email or SMS. More happy customers means more reviews.

Who this is for

Great fit if...

  • Businesses with negative reviews that are hurting their conversion rate
  • Service businesses where reviews are the primary trust signal (home services, healthcare, restaurants)
  • Growing businesses that want to build their review count systematically

Not the right fit if...

  • Businesses with very low customer volume — review requests work best when you have consistent customer flow
  • B2B companies where purchase decisions are driven by referrals rather than online reviews

Expected results

30 days

Monitoring live. First review responses going through your approval queue. Review request system configured and sending.

60 days

Review count growing from consistent requests. Response pattern established — star rating trend typically starts improving.

90 days

Compounding effect on total reviews. Higher average rating and responsive profile increase conversion for new visitors.

Results vary based on market competitiveness, website quality, and starting position.

Pairs well with

Frequently asked questions

Can you remove bad reviews?
No one can guarantee review removal — including us. What we can do is respond professionally (which neutralizes the damage), flag genuinely fake reviews to Google for removal, and help you generate enough positive reviews to offset the negatives.
Do I have to respond to every review?
We draft responses for all reviews, but you decide what goes live. You can approve in bulk, edit, or skip any response — full control stays with you.
How do you send review requests?
We set up an automated sequence triggered by your workflow — you tell us what event means a job is done (invoice paid, appointment completed, etc.) and we handle the rest via email or SMS.
Which review platforms do you cover?
We monitor Google, Facebook, and Yelp by default. Industry-specific platforms (Houzz, Healthgrades, TripAdvisor, etc.) can be added on request.

Ready to get started?

$249/mo — cancel anytime